How to Get Construction Documents Under Control
Searching for something you know exists but are unable to find is frustrating. A seemingly hidden book or shoe or anything, only to reveal itself when the moment passes, happens often. Unfortunately, this disorder isn't just a part of life - it impacts many people in different ways every day.
Construction is a
chaotic world of documentation and paperwork, but it seems to be the norm. The
cost of imperfect information is high. When records are split between paper and
digital, office and field workers, stakeholders and workers suffer from errors
that result in rework or, even worse: delayed projects altogether.
The chaotic nature of
projects means that no one would choose this, but as more teams are added to a
job, and jobs get increasingly complicated, people just become busier. It's
easy for an organization falls by the wayside when things can't keep up with
the increased demand for resources. When companies don't have reasonable
construction document control, it is time-consuming and inefficient for
professionals to find project information. As a result, 35% of their day goes
towards hunting down needed data - representing a decline in productivity. It
is the reason we need to take steps now before it's too late. The non-optimal
activities cost the industry $175 billion in labor costs alone in 2018.
The answer to this
standard but insanely costly construction challenge is as follows. The proper
construction document control fundamentals are simple, but they might not be as
easy to implement. Before you can put that into place, it's essential first
understand what those principles entail.
Construction documents
are a detailed set of instructions for how to build something. They include
plans, specifications, revisions, change orders and other relevant information
that outline what needs to be done on-site during construction projects so
everyone can follow them precisely.
Construction document
control is a topic that deserves your attention. If you want to stay on top of
what's happening with construction projects, then this blog post will tell you
all about it! We define the different meanings and give ten essential practices
for success in having a grip on construction document control.
What is Construction
Document Control?
Cloud
based DMS for construction
What do you mean by
having your construction documents under control? You're in luck because we've
got a few ideas.
The purpose of
Construction Document Control is to enforce controlled processes and practices
for the creation, review, modification, issuance, distribution or accessibility
of documents.
Reasonable document
control enables that documentation available at official points of use within
an organization to be trusted by its users and contains up-to-date, reliable
information which is thoroughly checked and approved.
It means information
and documents should fit the following criteria:
- They are ensuring that the documents are organized and
managed.
- It Includes everything from designs, specifications,
RFIs, contracts, punch lists, and more.
- They are storing documents somewhere which is
accessible to every worker and stakeholder.
- Access is maintained for future use after the project
is finished. It ensures that owners, renovators and operations can utilize
it later on.
There is no denying
that document control is both difficult to maintain and critical when working
with a construction project. The constant changes in design, operations and
updates can make it hard for managers to try their best but still experience
challenges.
What Happens When
Construction Document Control Fails?
The consequences of
not practicing construction document management by stakeholders and teams with
diligence are incredibly dire. Additionally, there are a few other downsides
that you should consider.
Wasted Time
When staff members
cannot find essential information for their work, they waste time on activities
that do not lead to company success. Construction professionals waste time and
money on projects that don't have plans. The average construction worker wastes
5 hours every week looking for information. More than one-third of the 14% of
non-optimal activities spent rereading or finding project details already
disseminated. Mental or emotional stress takes a toll on your mental
well-being, leading to productivity loss. The rework process is also very
time-consuming as it requires hard work from you.
Rework
The battle for
accurate information is just beginning. Inefficient construction document
control leads to a lot of version confusion. Teams work from wrong sets, and
trades aren't appropriately coordinated because they don't have all the correct
data on hand at any given time. Work has to be redone when this happens, which
is a headache for everyone involved. It decimates the project's predicted
timelines and budget, resulting in lost productivity.
Cost and Schedule Overruns
We all know that
errors are a waste of resources, but did you also realize how much? Fixing one
error can cost entire project weeks or even months' worth of additional work.
More materials and labor means higher costs, leading to more budget spent on
anything from salaries for staff members laid off. People are unhappy when they
don't get what's bothering them fixed. It doesn't take much for something that
seems inconsequential to become vast and disruptive.
Litigation
Let's face it;
litigation is more expensive than settling claims out-of-court. With thorough
documentation and error-free systems in place to prevent problems from arising
in the first place, there will be no need for lengthy drawn disputes when
something goes wrong. One of the most ferocious fields for legal disputes is
construction. You should also be aware that lawsuits can cost you more than
money; they may erode your reputation and discourage future clients from
working with or investing in what we do. They also cut into our workflow, which
means less time spent on projects and an end halfway through. When a company
loses time, money and public standing because of this kind of thing, it can
ruin them.
Some tips for Better
Construction Document Control
The many benefits of practicing
reasonable document control are too numerous to mention. From a more organized
work environment, better relationships with co-workers and
managers/supervisors.
Some include:
- Fewer errors and rework
- Increase in project efficiency and easy collaboration
- Decrease in risks
- Reduced administrative burdens
To be successful,
construction projects need the proper documents and information. These can seem
challenging at first but are pretty straightforward with new approaches to old
systems.
Are you looking for
ways to enhance the quality of construction documents in your company? Want
more information on how best practices can be applied and what challenges
organizations face when trying new techniques. Here are ten ways you can
immediately implement systems that will work for your business now and in the
future.
-> Start with
Your Culture
For ensuring
construction projects and deliveries are completed on time and within budget,
it's essential to have quality control measures in place from day one. Without
staff buy-in for these ideas, you'll be wasting hours of work trying to get
things started every night. It will make the difference between getting home
early some days and staying late on site again, which can be very dangerous for
employees.
You might meet some
resistance from older-school staff who have been doing their jobs in the same
way for 20 years. When you've got a team of employees, it's essential to make
sure they know the benefits and what makes your company great. It'll help keep
them happy in their work because we all want our power users on board. Managers
or supervisors might have to do a bit of custom training when it comes time for
an update or gets new systems, but in the end, you will be happy with your
choice.
One of the most critical
aspects of implementing any new system or process is getting executive staff on
board. Without their buy-in, it will be difficult, if not impossible, for you
to make much progress at all with this endeavor.
-> Find the
Right People to Manage Systems
With a culture shift
in construction, every employee must feel empowered and responsible for
document management's success. But while everybody on your team should be
participating in making document control a success, having the right person at
critical points will ensure that any changes can get completed quickly and with
little oversight. The contact is there to help you troubleshoot any potential
issues, establish templates and keep workflows moving. It can also identify
staff who are not following new procedures to get back on track quickly.
Lastly, they should
have a deep understanding of your system so that any problems can be solved
internally.
-> Evaluate
Your Current System
Thinking that your
construction document control system is robust? Ask yourself the following
questions:
- Is it easy to use anywhere? Underground, on high ground
or at a remote site.
- Can anyone access the information quickly? Is it quick
and straightforward, or does its interface leave something desired?
- Is it cloud-based and compatible with mobile
applications?
- Is this something you can grow into? The scalability
and flexibility of the product will allow your team to take on more work.
- Can it downsize with you when needed?
- Can it quickly add new stakeholders and remove others?
- Does it value customer support? Can a provider quickly
address your issue, and should you have one?
- Is it secure? Can the construction managers let in the
right people and keep out the wrong ones?
If you find yourself
unable to answer "yes" to all of the questions above, it's time to
evaluate and update your construction document management!
Forget the Old, Accept
the New
Get rid of paper.
Paper is a significant hassle in any construction document control, and it's
nearly impossible to practice good quality management with loose leaves,
sheaves from printers or blueprints floating around your office space.
While there are many
reasons why documents get disorganized, one of the most common is a heavy
reliance on email and systems like Excel. Disjointed Email chains are a
productivity killer, with attachments that get lost in the abyss of your inbox
and the correct versions you can never find. Dependence on email and Excel is
probably doing a number on your productivity. The same story with this program,
too. Construction document management should go digital with the right
cloud-based system.
Find Your New
Standardized System
We all know the
importance of centralizing our documents by having one construction document
control system.
When evaluating software
options, make sure that they meet the criteria above. If you're even a little
bit unsure not to go further about it, then don't do it. Try to reach
standardization to make sure you're getting the most out of your system. You
might think this is a slower process than anticipated, but it's well worth the
time and effort to have your entire project working from one system with
consistent templates- no exceptions.
Establishment of
Workflows
The importance of
streamlining and standardizing workflows cannot be overstated in today's
construction industry.
A successful project
is understanding your company's needs and workflow. Ask yourself these
questions before starting any new task:
- Who needs to review and approve?
- How should changes be updated?
- Which team member can do what in your new system?
- Who gets notifications on changes?
It's important to
understand that there isn't one "right" answer for every company. It
depends entirely on the current structure and even looks different among
projects. As workflows are essential to any organization, they must be
structured and controlled and have some flexibility. It allows you to address
changes or issues efficiently should they occur without disrupting your process
too much in the event of a change that needs to be made on short notice. Once
you have a system, never deviate from it. It's essential to train people where
necessary to follow suit and continue with the process of success for
themselves or their company.
Creating a Single
Source of Truth
A single source of
truth is crucial to the success and safety of every construction site. It
ensures that all documents are up-to-date, accurate copies with no
discrepancies or errors overlooked. Your staff will always have the most
current records in your system with a simple search. The documentation is
available for everyone to see, but it's easy because of the changes that have
been made. The old information about what used to be there will no longer apply
after these adjustments are implemented.
The new style and design
are clear indicators as soon as you start looking through this material which
means less time wasted trying to figure out how things work again.
Dependence on
Automation
Entering information
manually is risky because you're opening up your documents to errors. The data
needs to be entered correctly when using an automated document control system.
This way, there are no mistakes and security measures can work properly. The
future is now! Automating things will make your life easier, whether it's a simple
solution to organize existing documents or an intricate process like turning
specifications books into submittals in minutes.
Automation is an
excellent way to reduce the admin burden on documents while making things more
accurate. Whenever possible, put this tool into use for you.
Get Integrations in
Working Order
Construction is a
harsh, fast-paced industry, and you might be working with multiple solutions
for documents or data. That's perfectly normal because not all systems serve
one niche but are still critical to your overall process. The key is to create
a single, integrated platform that can accommodate all different methods.
The single source of
truth is the key to keeping everyone on board with what's going down. If
documents are stored in multiple places, someone will likely work off false
information, and changes won't be reflected elsewhere- so make sure there's
just one place for everything. It can lead to data and information silos that
are a significant cause of rework and errors.
Maintaining an updated
construction document control system is vital to communicating with existing
software systems. To make the most out of your project, you need to think
carefully about how it can be connected with other systems. Solutions exist for
integrating software and documents into one system so that data is centralized
in an easily accessible place - saving time!
Making Continuous
Improvements
One of the initial
steps in establishing a construction cloud based document control system is to
identify all relevant documents and records. The construction document control
system should be nurtured and evolved based on your company.
Perfectionism will get
you nowhere fast. Your goal should be a continuous improvement, not an upfront
solution that might never meet all of your needs in the long run- do periodic
assessments on how the document control system is going and adjust as
necessary. Be sure to speak with your staff, especially field workers, about
how things are going. A positive attitude goes a long way in earning their
buy-in and keeping them happy for years.
Document Control
System- one step at a time.
Remember that the
above strategies are easy enough to maintain once instituted, but you should
take them slowly at first.
Managers and workers
will feel overwhelmed by all the new changes. Otherwise, you risk confusion,
burnout or rebellious behavior from those who are too busy to keep up with
everything. Before you start implementing these strategies, meet with
stakeholders and discuss them so that they know what's coming.
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